Effective Date: [Insert Date]
Website: https://kobrastore.com
1. Overview
At KobraStore, we sell digital products only.
All products are delivered electronically and are accessible instantly after successful payment.
2. No Cancellation Policy
Once an order is placed and payment is successfully processed, it cannot be canceled.
Due to the nature of digital products, orders are processed immediately and cannot be reversed.
3. No Refund Policy
All sales are final and non-refundable.
Since digital products are delivered instantly and cannot be returned, we do not offer refunds under normal circumstances.
4. Exceptions (If Applicable)
Refunds may only be considered in the following cases:
- Duplicate payment made for the same product
- Payment deducted but product not delivered
- Technical issue preventing access to the product (and not resolved within a reasonable time)
In such cases, users must contact us within 48 hours of the transaction.
5. Contact for Issues
If you face any issue with your purchase, please contact us:
📧 Email: support@kobrastore.com
Include:
- Order details
- Payment proof
- Description of the issue
We will review and respond within 2–5 business days.
6. Chargebacks
Initiating a chargeback without contacting us first may result in:
- Permanent account suspension
- Restriction from future purchases
We encourage users to contact us to resolve issues quickly.
7. Product Access Responsibility
It is the customer’s responsibility to:
- Provide correct email address
- Download/save the product after purchase
We are not responsible for loss of files after delivery.
8. Agreement
By purchasing from KobraStore, you agree to this Refund & Cancellation Policy.
9. Updates to Policy
We reserve the right to update or modify this policy at any time.
Changes will be posted on this page.
All purchases made on this website are subject to this policy.